FREQUENTLY ASKED QUESTIONS
Click the title of each section to find answers to the questions listed.
FAQ - Youth Camps
1. What are the costs of SBR Youth Camps?
2. How do I register my child for camp?
3. How much of the total cost needs to be paid to reserve a spot in camp for SBR Youth Camps?
4. When is the final balance due?
5. I forget my username and/or password for my online account. What should I do?
6. I have registered, but it says that my child is only “Enrolled, Not Registered.” Why?
7. How can I make an online payment for Registration or Canteen?
8. Does my child have to be part of a church group to attend Silver Birch?
9. What is Riding Adventure Camp?
FAQ - Canteen (includes Snack Shop, Coffee Bar and Trading Post)
1. I odered online. When does my order ship?
2. What is the process for giving my child spending money?
3. Can I add money to my child’s account while he/she is at camp?
4. How much money should I give to my camper for his/her session at camp?
5. What does the Canteen sell and what are the prices?
FAQ - Special Dietary Meals
1. What if I have food allergies?
2. Does camp provide storage if I bring my own food?
3. What are the costs for meals?
FAQ - Transportation & Check in/out
1. Is transportation to and from Silver Birch available?
2. Does the bus make a stop on its travel to SBR?
3. Where is the bus location?
4. What if my high school age camper drives to camp?
5. What are the Check-In and Check-Out procedures at camp?
FAQ - SBR Dress Code
1. What is the dress code for camp?
FAQ - Packing List
1. What should my camper pack for camp?
FAQ - During Camp
1. How can I see what my son or daughter is doing while they are at camp?
2. Why can’t I see my child in any photos?
3. How does my son or daughter receive his/her medication during camp?
4. What if my son or daughter has food allergies and needs a special diet?
5. What activities will my child participate in while at camp?
6. Where can I send mail to my camper?
7. What time is Check-In and Check-Out?
8. What about electronics and phones?
9. What if my child leaves some clothing or personal items at camp?
10. What if I have to cancel my camper’s camp session?
For any other additional information, see the other Important Documents
FAQ - Payments
1. How do I make the final payment for my son or daughter's week at camp?
2. How do I make payments to my son or daughter's Canteen account?